Terms & Conditions

Young Actors Academy – Terms and Conditions of Service
Effective: 5th May 2025
Website: www.youngactorsacademy.co.uk
Email: claire@youngactorsacademy.co.uk
Phone: 07312 045023

1. Introduction

These terms apply to all Young Actors Academy services, including:

In-person classes (e.g. Young Actors Academy weekly sessions)
Online lessons (group or 1:1)
LAMDA tuition
Home education drama groups
Holiday workshops, short courses and events

By enrolling in any of our programmes, you agree to these terms.

2. Attendance & Commitment

Regular attendance is vital for progress, teamwork, and successful performance outcomes. Families are expected to commit fully to their child’s class or course.

We ask new students to commit to a minimum of one full term for group-based programmes. This allows time to settle, build skills, and form relationships.

3. Payment & Fees

All fees are collected by monthly direct debit via GoCardless.
Payments are due on the 1st of each month, unless otherwise stated.
Fees are payable in full, including for missed sessions (illness, holiday, school events, etc).
A £10 late fee may be added if payment fails or is cancelled.
Fees may be reviewed periodically, and you will be notified in advance of any changes.
Where full-term payment is required in advance (e.g. some workshops), this will be clearly stated at the time of booking.

4. Cancellation Policy

If you wish to withdraw from any class, tuition or group, 30 days' notice via email is required.
If notice is not given, 30 days of fees will be charged in lieu.

For temporary absences (e.g. school trips, family holidays, LAMDA performances), your place can be held only if full payment continues. Return is subject to availability.

5. LAMDA Exams & Fees

LAMDA exam entry fees are billed separately and paid via GoCardless.
Fees must be paid within 7 days of invoice/notification. A £25 admin fee may be applied for late payment.
Once an entry has been submitted to LAMDA, the full fee remains due, even if the student cannot attend.
In cases of illness, LAMDA may refund up to 50% with a doctor’s letter, submitted within 5 working days of the exam.

6. Disruption to Service

In the event of closure or disruption beyond our control (e.g. weather, illness outbreak, technical issues):

Online classes will be offered as an alternative where possible, at the usual time, via Zoom or other platforms.
If a class or session cannot be rescheduled or delivered online, any payments made will be carried forward to the next available session.

7. Behaviour & Conduct

All students and families are expected to behave respectfully in sessions, rehearsals, and events, both in person and online. This includes all communication channels and social media.

Bullying, disruption, or inappropriate behaviour from a student or parent may result in immediate removal without refund.

8. Casting & Opportunities

Casting is based on attendance, effort, and development observed in class. All decisions are final. Students with unpaid fees may not be eligible for shows, trips, or additional activities until their account is settled.

9. Photography & Publicity

Consent for photos and videos is requested at registration. These may be used for promotional purposes, including social media and website content. You may withdraw consent at any time by emailing us.

10. Financial Difficulties

If you're experiencing financial difficulty, please contact us as early as possible to discuss options. We cannot mediate between separated parents regarding fee responsibility.

Unpaid fees may be referred for recovery after 3–6 months if not resolved.

By enrolling with Young Actors Academy, you confirm acceptance of these terms and agree to monthly fee collection via GoCardless.